InfratoApp / Resources / Open-source alternatives / Zendesk

Open-source alternatives to Zendesk

4 open-source projects are offered as replacements for Zendesk. UVDesk is the most starred. Running one yourself trades the subscription for your own hosting and upkeep, so the table below leads with what decides that trade: whether the project is alive, what its licence lets a business do, and whether there is a container command to start from.

2 / 4

Pushed in the last 90 days

0 / 4

With a container command

2 / 4

Permissive licence

Zendesk’s own site ↗

Side by side

Open-source alternatives to Zendesk
Project	Stars	Activity	Licence	Self-host	Language
UVDesk	19,636	Active	Not identified	○	CSS
Papercups	6,116	Quiet	Permissive	○	Elixir
Zammad	6,017	Active	Network copyleft	○	Ruby
Helpy	2,470	Quiet	Permissive	○	Ruby

Each one, briefly

UVDesk19,636 stars · not identified · active
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.
Papercups6,116 stars · permissive · quiet
Open-source live customer chat
Also replaces Intercom
Zammad6,017 stars · network copyleft · active
Zammad is a web based open source helpdesk/customer support system.
Helpy2,470 stars · permissive · quiet
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.

Where this comes from

Which projects are offered against Zendesk comes from opensourcealternative.to, re-read weekly. Every figure in the table is read from the project’s own repository. We have not run these projects, and we hold no price for Zendesk. Browse every open-source alternative.