Microsoft
Microsoft Copilot Studio
Microsoft Copilot Studio is a platform for creating and managing custom agents, workflows and apps with no code. Microsoft’s own page also covers security, governance, evaluation and publishing.
What Microsoft Copilot Studio does
- Builds chat or voice agents that answer questions and guide workflows in natural language.
- Adds autonomous capabilities, so agents manage tasks or business processes and escalate work items when needed.
- Connects agents to apps, sites, files and business data through pre-built connectors and MCP servers.
- Combines traditional workflow automation with agentic reasoning, and coordinates several agents.
- Runs structured evaluations, publishes to channels, and gives lifecycle management, monitoring and audit logs.
What people use it for
Finance
Microsoft lists a balance sheet reconciliation agent that detects variances and automates corrections.
Human resources
Microsoft lists a recruitment assistant agent that screens and ranks candidates.
Customer service
Microsoft lists an agent that spots customer preferences and suggests cross-sell or upsell.
Who it suits
- Makers and IT teams in organisations that use Microsoft 365 and want governed custom agents.
- Teams that want to build agents without writing code, with admin controls around them.
Plans and access
Microsoft offers Sign in to Copilot Studio and a plans and pricing page. Capabilities, credits and limits change, so read Microsoft’s current terms. Test agents in a non-production environment and review who can reach what before you publish.
How to start
- 1Open the Copilot Studio page and sign in with your work account. Open
- 2Create one small agent for a task you understand well.
- 3Run an evaluation or test set on it before you share it.
- 4Check the data the agent can reach, then publish to a small audience first.
Watch and learn
Videos from Microsoft’s own channel, so you can learn it here. Nothing loads from YouTube until you press play. More on the Microsoft Copilot Studio channel.
Microsoft Copilot Studio · 2025
Create agents with Copilot Studio from Microsoft 365 Copilot
Microsoft Copilot Studio · 2025
Agent Flows in Copilot Studio
Microsoft Copilot Studio · 2026
Real-time voice agents in Microsoft Copilot Studio demo
Keep learning on Infrato
- Course: AI Decisions for Business Leaders
- Course: AI for Product Managers
- Path: AI for business leaders
- Path: AI for product managers
- Directory: 132 courses from Microsoft
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Common questions about Microsoft Copilot Studio
- What is Copilot Studio?
- Microsoft describes it as a platform for creating and managing custom agents, workflows and apps with no code.
- Can agents act on their own?
- Microsoft says you can add autonomous capabilities so agents manage tasks or business processes, plan, learn and escalate when needed.
- How are agents controlled?
- Microsoft lists environment controls, role-based access, audit logs and budgets for AI credit use. Check how they are set in your tenant.
- How do I know an agent works?
- Microsoft says you can run structured, automated evaluations instead of ad hoc spot checks. Also read real transcripts yourself.
Where this comes from
Written from the maker’s own pages, read on 2026-10-13. Plans, limits and features change, so the page you land on is the source.
Each tool links to its maker’s own page. They are listed so you know what exists and what to learn, not ranked, and they are not endorsements. We are not affiliated with these companies. A tool can change or be renamed; the page you land on is the source.