How do I install freshdesk_mcp?

Its own README gives this command: npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude. Run it where your MCP client can launch the server, and check the README for any settings it asks for.

What does freshdesk_mcp connect to, and what does it need?

It reaches freshdesk. The credentials we found in its source are FRESHDESK_API_KEY.

Is freshdesk_mcp official and is it maintained?

We found nothing naming it as a vendor’s official server. Its repository has 70 GitHub stars and its state in our directory is listed. Its last commit we recorded was on 2026-10-14.

What licence does freshdesk_mcp use?

The repository declares the MIT licence.

InfratoApp / Resources / MCP servers / freshdesk_mcp

freshdesk_mcp

freshdesk_mcp is an MCP server, listed under business systems. It reaches freshdesk. It needs FRESHDESK_API_KEY to authenticate. Its repository has 70 GitHub stars and is licensed under MIT; we last read it on 2026-10-22.

This server enables AI models to interact with Freshdesk modules.

Install

Read from freshdesk_mcp’s own README, close to verbatim -- not written by us, and not guessed.

npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude

View in freshdesk_mcp’s own README ↗

What it reaches, and what it needs

Reaches

freshdesk

Credential

FRESHDESK_API_KEY

Maintenance

Stars

State

listed

Licence

MIT

From the repository

MCP server created for Freshdesk, allowing AI models to interact with Freshdesk modules

View on GitHub ↗2026-10-22

What freshdesk_mcp can do

28 tools documented in its README. An AI client calls these by name.

create_ticket: Create new support tickets
update_ticket: Update existing tickets
delete_ticket: Delete a ticket
search_tickets: Search for tickets based on criteria
get_ticket_fields: No description in the README.
get_tickets: Get all tickets
get_ticket: Get a single ticket
get_ticket_conversation: Get conversation for a ticket
create_ticket_reply: Reply to a ticket
create_ticket_note: Add a note to a ticket
update_ticket_conversation: Update a conversation
view_ticket_summary: Get the summary of a ticket
update_ticket_summary: Update the summary of a ticket
delete_ticket_summary: Delete the summary of a ticket
get_agents: Get all agents
view_agent: Get a single agent
create_agent: Create a new agent
update_agent: Update an agent
search_agents: Search for agents
list_contacts: Get all contacts
get_contact: Get a single contact
search_contacts: Search for contacts
update_contact: Update a contact
list_companies: Get all companies
view_company: Get a single company
search_companies: Search for companies
find_company_by_name: Find a company by name
list_company_fields: No description in the README.

Read from the README; names are kept only if the README contains them.

freshdesk_mcp compared with similar servers

freshdesk_mcp compared with the closest alternatives, by services reached, credentials, stars, last update and licence
Server	Reaches	Needs	Stars	Last update	Licence
freshdesk_mcp (this page)	freshdesk	FRESHDESK_API_KEY	70	2026-10-14	MIT
freshdeck-mcp	freshdesk(1 shared)	FRESHDESK_API_KEY	12	2026-10-21	—
mcp-server-odoo	odoo	ODOO_API_KEY, ODOO_PASSWORD	405	2026-10-18	MPL-2.0
servicenow-mcp	servicenow	SERVICENOW_BASIC_PASSWORD	264	2026-09-23	NOASSERTION
mantic-MCP	mautic	MAUTIC_CLIENT_SECRET	35	2026-02-13	—
mailchimp-mcp-server	mailchimp	MAILCHIMP_API_KEY	24	2026-08-04	MIT

Ranked by services in common with freshdesk_mcp, then by stars. Figures are from each repository when we last read it.

Common questions about freshdesk_mcp

What does freshdesk_mcp do?: This server enables AI models to interact with Freshdesk modules.
How do I install freshdesk_mcp?: Its own README gives this command: npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude. Run it where your MCP client can launch the server, and check the README for any settings it asks for.
What does freshdesk_mcp connect to, and what does it need?: It reaches freshdesk. The credentials we found in its source are FRESHDESK_API_KEY.
Is freshdesk_mcp official and is it maintained?: We found nothing naming it as a vendor’s official server. Its repository has 70 GitHub stars and its state in our directory is listed. Its last commit we recorded was on 2026-10-14.
What licence does freshdesk_mcp use?: The repository declares the MIT licence.

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