help-scout-mcp-server
help-scout-mcp-server is an MCP server. It reaches helpscout. It needs HELPSCOUT_APP_SECRET and HELPSCOUT_DOCS_API_KEY to authenticate. Its repository has 47 GitHub stars and is licensed under MIT; we last read it on 2026-10-22.
This server connects to Help Scout to search conversations, customers, organizations, reports, and Docs using AI agents, and allows opt-in writing for drafting replies and triage.
Install
MCP servers are packaged differently from each other -- some run via npx, some as a Docker image, some as a plain script you clone and run. help-scout-mcp-server’s own README did not state one plainly enough for this page to quote it rather than guess, so it will not guess. The repository below states it.
What it reaches, and what it needs
Maintenance
MCP server for Help Scout - search conversations, customers, organizations, reports, and Docs with AI agents, plus opt-in writes for drafting replies and triage
What help-scout-mcp-server can do
3 tools documented in its README. An AI client calls these by name.
search_help_scout- Find operations by intent
describe_help_scout- Load the full input schemas for the operations you selected
read_help_scout- Execute one operation: { "name": "getThreads", "arguments": { ... } }
Read from the README; names are kept only if the README contains them.
Common questions about help-scout-mcp-server
- What does help-scout-mcp-server do?
- This server connects to Help Scout to search conversations, customers, organizations, reports, and Docs using AI agents, and allows opt-in writing for drafting replies and triage.
- How do I install help-scout-mcp-server?
- Its README did not state an install command plainly enough for us to quote one, so we do not guess. The repository has the instructions: https://github.com/drewburchfield/help-scout-mcp-server
- What does help-scout-mcp-server connect to, and what does it need?
- It reaches helpscout. The credentials we found in its source are HELPSCOUT_APP_SECRET and HELPSCOUT_DOCS_API_KEY.
- Is help-scout-mcp-server official and is it maintained?
- We found nothing naming it as a vendor’s official server. Its repository has 47 GitHub stars and its state in our directory is listed. Its last commit we recorded was on 2026-08-01.
- What licence does help-scout-mcp-server use?
- The repository declares the MIT licence.