Your GPU listing is wrong: how to correct it

Two routes, chosen by the field

When a GPU provider finds its listing on infratoapp wrong, the fix depends on the field. Words about the company, such as the tagline, description and logo, a claimed vendor edits directly. A value read from a page, such as a rate, is changed by filing a dispute with evidence, or by fixing the source page so the next read picks it up. Neither route needs payment, and no payment changes a value.

Start by claiming the listing if you have not. Claiming is free and proves the page is yours by proving you control the domain.

Before choosing a route, find which kind of field is wrong. A sentence about the company is yours. A figure that came from a page is ours to read and yours to dispute, and a setting that decides placement belongs to a review. A common source of delay is using the wrong route for the field, such as editing a description to explain a rate.

What a claimed vendor can change directly

Once a listing is claimed, the tagline, description and logo are yours to edit. So are the answers to the questions asked of your category, which you answer with a source. Seats and roles let more than one person at the company do this.

A small set of fields decides where facts are read from or where a product ranks, such as the page a price is read from. Those you can ask to change, and the request is reviewed within two working days. The reason for the review is simple: a field that moves a product in a ranked list is not one any vendor should change alone.

The full list of what a claimed vendor gets is on the vendor page, along with what money does not change.

Disputing a value with evidence

A rate, a specification or any other value that we read and you believe is wrong can be disputed on the dispute page. A dispute names the value, says what it should be, and carries evidence. A claimed vendor can dispute any value, and no paid plan is needed to do it.

Good evidence is the page the value should have been read from, live, showing the right figure, and the date you changed it if you did. A screenshot helps when the page is behind a login or changes often. A statement that the figure is wrong, without a page that shows the right one, gives the reviewer nothing to check.

Evidence from a third party, such as a reseller’s page or a press article, is weaker than your own page, because the rate we hold was read from yours. If your own page is right and ours is wrong, your page is the evidence.

Often the quickest fix is upstream. Every price carries the URL it was read from and the date. Where that page shows an old rate, update it; the next scheduled read takes the new one, and a rate older than 21 days is hidden rather than shown stale in any case.

Typical errors and which route fixes them

A rate attached to the wrong card, for example a PCIe price shown against an SXM card, is a dispute, and the evidence is your page naming the card exactly. If your page did not name the form factor, fixing the page is the lasting cure, because an unlabelled card can only be filed with other unlabelled rates.

An old rate still showing is usually a read that has not run since you changed the page. Check the date beside the figure. If it predates your change, the next read will catch it; if it postdates it, dispute with the live page.

A product missing from a category, or listed in one that does not fit, is a request to change a field that decides placement. That goes through review, not through an edit.

Before filing anything, read the line

Every price on the site carries the URL it was read from and the date. Open that URL. A link to a page you would not want a buyer to read is the first thing to fix, and it may be a field that decides where facts are read from, which goes through review.

With the right URL, compare the figure with what the page shows today. Check the card name, the form factor, the unit and the commitment on your own page as well as ours. Some wrong listings are faithful readings of a page that was ambiguous, and the cure for those is on the vendor’s side.

A claimed listing also shows thirty-day totals of views, comparisons, outbound clicks and opt-ins. They are counts, not people, and a count under 5 is withheld. They will not say who saw the wrong figure, but they give a rough sense of how much attention the listing gets.

What happens after a correction

The site keeps a corrections page, which is where a buyer can look for a value that was changed. A figure fixed in public is harder to repeat wrongly elsewhere, which helps the vendor as much as the buyer.

There is no route that lets money change a value. Paid plans add things on top of a claimed listing, and none of them buys a higher position, an edit to a price or benchmark, a chosen category, removal of a value or a verified mark.