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Agents and Workflows

Agents and Workflows is an OpenAI Academy course on working with AI agents: providing context, defining outputs, setting boundaries, reviewing results and improving workflows over time.

Open at OpenAI ↗Common questions

Who it suits

  • Learners comfortable using AI for individual tasks who want to try more structured, agent-assisted work.
  • People who have completed AI Foundations and Applied AI Foundations, which OpenAI recommends first.

What it covers

  • Giving an agent context and defining the outputs you want.
  • Setting boundaries for agent work.
  • Reviewing results critically.
  • Improving workflows over time.

Before you start

  • A ChatGPT account, with access to agent capabilities.
  • A real work task to practise on.
  • OpenAI recommends completing AI Foundations and Applied AI Foundations first.
  • OpenAI says you need to download a file to use as you work through the course.

Common questions about Agents and Workflows

How long is Agents and Workflows?
OpenAI lists about 90 minutes, at intermediate level, self-paced. OpenAI says progress is saved automatically, so you can leave and pick up where you left off.
What do I need before I start?
A ChatGPT account, with access to agent capabilities. A real work task to practise on. OpenAI recommends completing AI Foundations and Applied AI Foundations first. OpenAI says you need to download a file to use as you work through the course.
Who built it?
OpenAI says the course was developed with the teams building its models and products.

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Where this comes from

Written from OpenAI’s own pages, read on 2026-10-13. Content, prices and availability change, so the provider’s page is the source. We are not affiliated with OpenAI and this is not an endorsement.